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Information Analyst (M/F)

Local: Lisboa
Description
• Support customer facing chatbot implementations, by collaborating with cross-functional teams to design and build chatbot conversations that respond to business needs and to implement the conversations in Google Cloud Services platform (DialogFlow).

Main tasks
• Work collaboratively with Domain experts to implement interactive and conversational features and behaviours;
• Support the implementation of conversational flows inside Google Dialog Flow, in an emotionally responsive conversation;
• Train and/or evaluate dialog management solutions, identify errors/dead ends and propose solutions.

Profile
• Advanced English knowledge (written and spoken);
• Good communication skills;
• Aware of how chatbots work and what the possibilities and limitations are;
• Creative and Customer-oriented;
• Knowledge of DialogFlow is a plus.